Contact
You can reach us 24/7 through the channels below for your order, payment, delivery or corporate enquiries.
Contact Channels
Company & Address Details
Unvan: TJet Dijital Teknolojiler Ltd. Şti.
Address: İsmetpaşa Mah. Durdu Bey Camii Karşısı No: 3/A, 16980 Orhaneli / BURSA
Tax Office: Orhaneli Malmüdürlüğü
Tax Number: 5369182471
MERSİS No: 0632758419047168
Ticaret Sicil No: 781245-6
E-mail: destek@buy-tik-tok.com
Phone: +90 850 258 96 32
Corporate Contact
For agencies, brand partnerships and TikTok Shop campaigns, dedicated contact: kurumsal@buy-tik-tok.com
Contact Form
Frequently Asked Questions
What is the response time?
Live chat: instant. WhatsApp: 5–30 min. Email: 1 hour.
Is Turkish support available?
Yes, Turkish is our primary language. Also English, Russian, Italian, Azeri, Ukrainian, German.
What should I send for help with my order?
Your order number, TikTok username and the last 4 digits of the card you paid with.